How Do Rental Cars Work After an Accident & What Do You Do First?

Accidents can be overwhelming, especially when driving a rental car. Knowing what to do in these situations can help you handle the aftermath more effectively and ensure your safety and that of others involved. Here’s a step-by-step guide on what to do if you find yourself in an accident with a rental car from VPI Cars, a car rental service based in Metro Manila.

Step 1: Ensure Safety First

Check for Injuries:

Immediately after the accident, check yourself and passengers for any injuries. If anyone is hurt, call emergency services right away.
Move to a safe location: If possible, move the vehicle to a safe spot to avoid further accidents, especially if you’re on a busy road.

Turn on Hazard Lights:

Turn on your hazard lights to alert other drivers and prevent additional accidents.

Step 2: Call the local Authorities

Contact the PNP or find the Local Barangay:

Report the accident to the local authorities, regardless of the severity. An official report may be required by your rental company and insurance provider.
Provide necessary details: When the police arrive, provide accurate information about the accident. Avoid admitting fault or making speculative statements.

Step 3: Document the Scene

Gather Information:

Exchange details with the other driver(s): Get their name, contact information, driver’s license number, license plate number, and insurance details.
Take photos: Capture clear images of the damage to all vehicles involved, the accident scene, and any visible injuries.

Witness Information:

If there are any witnesses, ask for their contact details and a brief statement of what they saw.

Step 4: Contact VPI Cars

Inform the Rental Company:

As soon as possible, contact VPI Cars to report the accident. Provide them with all the information and documentation you’ve gathered.
Follow their instructions: VPI Cars may have specific protocols for dealing with accidents. Follow their guidance to ensure a smooth process.

Rental Agreement Details:

Review your rental agreement for any specific clauses related to accidents and follow the procedures outlined.

Step 5: Contact Your Insurance Company

Report the Incident:

Notify your insurance company about the accident. Provide them with all necessary information and cooperate with their investigation.

Rental Car Insurance:

If you purchased rental car insurance through VPI Cars or a third party, inform them as well. They will guide you through the claims process.

Step 6: Seek Medical Attention

Visit a Doctor:

Even if you don’t feel injured, it’s wise to get a medical check-up. Some injuries may not be immediately apparent.

Keep Medical Records:

Document all medical visits and treatments. This information may be necessary for insurance claims or legal purposes.

Step 7: Follow Up on Repairs and Claims

Vehicle Assessment:

VPI Cars will arrange for the rental vehicle to be assessed and repaired if necessary. They will also inform you about any charges or coverage details.

Insurance Claims:

Work with your insurance company and VPI Cars to process any claims. Ensure you provide all required documentation promptly.

VPI Cars Services

At VPI Cars, we offer a range of services to ensure our customers have a seamless and enjoyable rental experience:

Self-Drive Car Rentals

Enjoy the freedom to explore at your own pace with our self-drive car rentals. We offer a variety of well-maintained vehicles suitable for different needs. Whether you’re an adventurer or need a reliable car for your daily commute, we have you covered.

Car Rentals with Drivers

For those who prefer a hassle-free experience, our professional drivers are available to take you to your destination safely and comfortably. This service is ideal for business travelers, tourists, and special occasions such as weddings and corporate events.

Flexible Rental Terms

From overnight car rentals, weekly car rentals, to monthly car rentals, we can offer flexible rental terms to accommodate your schedule, whether you need a car for a day, a week, or longer. Our rental agreements are designed to suit both short-term and long-term needs.

Wide Selection of Vehicles

Our fleet includes economy cars, sedans, SUVs, vans, luxury cars, and coasters. This wide selection ensures that you can find the perfect vehicle to meet your travel requirements.

24/7 Customer Support

Our dedicated customer support team is available around the clock to assist you with any queries or concerns during your rental period. Whether you need assistance with booking or require emergency support, we are here to help.

Airport Car Rental Services

We provide airport car rental services in Metro Manila that include pick-ups and drop-offs at Ninoy Aquino International Airport (NAIA) and offer meet-and-greet services for a smooth and stress-free journey.

In the unfortunate event of an accident while driving a rental car, following these steps can help ensure your safety and streamline the process. By documenting the scene, contacting authorities and VPI Cars, and cooperating with your insurance, you can effectively manage the situation. Remember, VPI Cars is dedicated to supporting you through every step, ensuring a smooth and stress-free experience.