Rent A Car In Metro Manila Philippines

 
 
 
  Excellent  
    
 Based on 266 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Orly Rances 
 
December 24, 2024
 
 
  
Super convenient and the driver I got was super kind and reliable
  
 
  
 
 
 
  
 
 
 Sarah de Leon 
 
December 19, 2024
 
 
  
Fast and smooth transaction. They offer quality and safe transport service with an affordable price. Our driver Sir Kenneth was very helpful and amicable.  Thanks and will definitely book again.
  
 
  
 
 
 
  
 
 
 KENEISHA JANICE PINTO 
 
December 14, 2024
 
 
  
VPI Cars was a lifesaver as we need to rent a car last minute for a trip. I booked and payed the day before and they had something available for me. The low prices made this unforseen cost manageable as well and overall service was quick and responsive. However the driver himself who dropped off the car was late for drop-off and pick-up which caused some inconvenience. But overall, amazing and trustworthy service!
  
 
  
 
 
 
  
 
 
 Diablo Destroyer (diablodestroyer) 
 
December 5, 2024
 
 
  
Pick up and Return Process 3/5 -
The Positive: Pick up and return process is really pretty convenient without the need to actually go anywhere to pick up the vehicle as they can send it to the place of residence. This allows for very good flexibility as you can ask for the vehicle as early as possible and return as late as possible to maximize vehicle use and not need to hurry and meet opening/closing timings. That being said, the person sending the vehicle over was a tad bit later then the planned (the traffic is probably the issue), so do add some buffer and request for the vehicle slightly earlier.

Also, the person who passed the car to us, also put in the requisite car tags and cash cards to be used, and was able to top it up for use so we did not have any additional complication on getting these random small requirements for vehicle use. They  provided to directly seek any clarification or follow up on the rental itself.

The Negative: Now the main issue met with this vehicle and also would be good advice to foreigners renting (like myself).

Metro Manila has an obscure unique ruling about vehicle use based on the last digit of the license plate, but the company policy only focused on ensuring that the vehicle will not have timing clash with this ruling only on pick-up or return date and in my case, there was one day when I drove and clashed with the ruling resulting in getting stuck with enforcement with hardly any clue what the issue was. As you all could guess, dealing with enforcement in Manila is probably the worse possible experience you would want to have and this could have been easily avoided by a well considered vehicle selected that would have been good for the entire short rental period (of course if you rented for a week or more there will be a day of clashing during the entire period), OR by the rental company outright informing users of this obscure rule so that planning can be done around this. The situation could have turned out very badly in many different ways depending on the enforcement interaction and I could have completely lost a day of use of the vehicle.

After some discussion with the customer service, some restitution was in order and customer service did endeavour to do better so here is hoping that they will improve in some aspects of their communication and customer-orientedness in the future, and they did share that they are continually improving to ensure that this is not an issue in the future.

Vehicle Choices 4/5 - The categories of vehicles that can be chosen from is pretty wide (I had checked with another similar rental company nearby whose next applicable vehicle was too big for 2, and would end up paying for space not needed, or more diesel that was burnt unnecessarily.)

Vehicle Performance 4.5/5 - Vehicle was good and got a MG ZS, surprisingly new, well maintained and in good condition. Of course it is not the top-trims complete with high end technology like radar cruise control and lane control assists but in a environment like Philippines, you  probably have to control the vehicle manually in most situations anyway.

Price 4/5 - Price was definitely fair, and even the additional cost to get the car washed due to it being dirtied in my case because we were driving out of town to the more rural areas, it was close enough to market prices to just pay to the company to offset the difficulty of actually washing the car, or finding a car wash. With many vehicle choices, you could also choose the correct vehicle for your purpose at the appropriate price points.

Overall 3.88/5 - Basically the vehicle and price were good and extremely functional for use, with the entire experience only being marred by the impact resulting from providing a vehicle that cannot be used on a specific day. I would still rent from them in the future, but thanks to the experience with the local enforcement, I probably wouldn't visit the region again which hugely due to the fault of the local enforcement with a small part by the rental company whom I hope will continue to improve on their policy
  
 
  
 
 
 
  
 
 
 Samuel Abellera 
 
November 28, 2024
 
 
  
VPI Cars provided 11 vans for NAC clients. Location of Seminars, Events and Tours Baguio 👍.
  
 
  
 
 
 
  
 
 
 vany penolio 
 
November 26, 2024
 
 
  
Pros:
Prompt response to inquiry with quotation and requirements provided
Driver was polite and prompt for appointed time
Driver promptly responds when called
Car was clean
Driver apologized for mistakes

Cons:
Driver brought me to the wrong church. Please do not reprimand him but he needs to learn how to carefully listen and understand instructions of the client and the navigation app to avoid mistakes. Destination was San Agustin Church and he told me to alight from the car at the Manila Cathedral. I was all dressed up and started walking under the afternoon sun. I had to call him again to bring me to San Agustin which was 3 blocks away.
  
 
  
 
 
 
  
 
 
 Jeriel De Guzman 
 
November 13, 2024
 
 
  
Everything was a great experience, kuya Jerwen was the best in being kind and a great driver! Highly recommended
  
 
  
 
 
 
  
 
 
 Jeff B 
 
November 5, 2024
 
 
  
We rented a self-drive Van for 3.5 days delivered to our house. Great pricing. No issues.